Account
Delete Account
We're sorry to see you go. If you choose to delete your Scroll and Learn account, all your data will be permanently removed from our systems. This action cannot be undone.
🗑️ 1. What information will be deleted?
When your account deletion request is processed, the following information will be permanently removed:
- Personal Profile: Your name, email address, and profile picture association.
- Learning Progress: All your quiz history, scores, and completed modules.
- Accuracy Stats: Your lifetime accuracy metrics, streaks, and subject-wise performance.
- Device Association: The link between your Google account and your usage of the App.
⚡ 2. How to initiate deletion?
You can initiate the deletion of your account and data in two ways:
- Via App: Go to Settings > Account > Delete Account in the Android app.
- Via Website: Fill out the request form below with the email address linked to your account.
📝 3. Account Deletion Request Form
⏳ 4. Deletion Timeline
Once you submit a request, our team will verify the account ownership. After verification:
- Immediate Effect: You will no longer be able to log in to the App using that account.
- Data Removal: All records will be wiped from our Firebase Firestore database within 30 days.
- Confirmation: You will receive a final email confirmation once the process is 100% complete.
📧 5. Need Help?
If you have questions about the deletion process or want to cancel a pending request, please contact us at:
📧 Email: yashvantkr15799@gmail.com
Response time: 2-3 business days for data-related inquiries.